DELIVERY & RETURNS

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Delivery

We will always try to dispatch your goods on the day you place the order but in any case you should receive your goods in 3-4 working days.

If you need your goods more quickly please contact studio@nickylitchfield.com or telephone 07594 427 437.  

If there is any delay we will get in touch with you by telephone or email to let you know.

We deliver to anywhere in the UK and to most countries worldwide. Larger items will be sent via a reputable courier company. Delivery costs will be advised before payment when you checkout.

Costs for deliveries to overseas destinations will be advised by email or phone call. 

Please let us know if there is a more suitable day for delivery by contacting nickylitchfield@aol.co.uk or telephoning 07594 427 437

If circumstances beyond our control delay the arrival of your order we will keep you informed by telephone or email.

Returns

You can cancel your order within 7 days of receiving the goods and receive a full refund.

If for any reason you are not happy with the goods you have ordered from us just return them to us within 28 days and we will either send you a refund or replace them. Where you are returning goods that were delivered to you undamaged we ask you to take all reasonable steps to ensure they arrive back at our premises in the same perfect condition with all the original packaging. 

The above is in addition to your statutory rights.

The address for returned goods is: Whitehall, Warren Fold, Hurst Green, Nr Clitheroe, Lancashire BB7 9QH

Packaging

We will always try to recycle packaging materials to minimise waste so your consignment may look a little unconventional.